Payment Policy

At Mangalam, we prioritize the safety, security, and convenience of our customers. Our Payment Policy ensures a smooth and hassle-free experience when you shop with us. Here's everything you need to know about making payments for your orders:

1. Secure Payment Methods

We offer a range of secure and trusted payment methods to suit your preferences. You can choose from the following options:

  • Credit/Debit Cards: Visa, MasterCard, and more.
  • Net Banking: Pay directly from your bank account.
  • UPI (Unified Payments Interface): Instant and hassle-free payments.
  • Cash on Delivery (COD): Pay when your order is delivered (Available for select locations).

All payments are processed through secure, encrypted channels to ensure that your payment information remains private and protected at all times.

2. Payment Gateway

We partner with trusted payment gateways that comply with industry standards and regulations to offer a secure, seamless payment experience. Your payment information will never be shared with any third-party websites or entities.

3. Payment Confirmation

Once your payment is successfully processed, you will receive an instant confirmation on the screen. A confirmation email will also be sent to your registered email address, containing details of your order and payment.

4. Order Processing

Please note that order processing will begin only once payment is successfully received. If you opt for Cash on Delivery (COD), your order will be processed as soon as it is confirmed.

5. Currency

All prices on our website are listed in Indian Rupees (INR). If you are paying from outside India, the payment will be processed in INR, and your bank or payment provider may convert the amount to your local currency. Any applicable foreign exchange fees will be borne by you.

6. Payment Security

Your security is our priority. We use SSL (Secure Socket Layer) encryption and other advanced technology to protect your sensitive payment information. Mangalam follows the best practices to prevent unauthorized access and fraud.

7. Order Cancellation and Refunds

  • Order Cancellation: If you wish to cancel an order, please contact our customer support team at support@mangalam.co within 24 hours of placing the order.
  • Refunds: In case of any issues with the product, such as incorrect or defective items, we will issue a refund after the return process is completed. Refunds will be made through the same payment method used for the purchase.

8. Why Shop With Mangalam?

  • Trusted & Secure: Your payment is safe with us.
  • Multiple Payment Options: Choose the one that suits you best.
  • Fast Processing: Quick payment confirmation to ensure timely order processing.
  • Customer-Centric: We are here to assist you at every step.

9. Questions?

If you have any concerns or questions regarding our payment process, please feel free to reach out to us:

  • Email: support@mangalam.co
  • Phone: +91 9114700471
  • WhatsApp: +91 9114700471 (Available 9 AM - 6 PM)