Cancellation Policy

At Mangalam, we understand that sometimes life changes, and you may need to cancel an order. We strive to offer the best customer experience, which is why we've created a hassle-free cancellation process.

How to Cancel Your Order

If you wish to cancel your order, please contact us within 24 hours of placing the order. This is because we strive to process orders quickly, and after this period, it may be too late to stop the shipment. You can reach us through the following channels:

Our customer support team will assist you in canceling your order and ensuring a smooth process.

Eligibility for Cancellation

  • Orders that have not yet been processed or shipped can be canceled without any additional charges.
  • Once your order has been shipped, it can no longer be canceled. However, you can initiate a return once you receive your product (according to our Return Policy).

Refund Process

If your cancellation is approved within the valid timeframe, a full refund will be processed to your original payment method. Please allow 7-10 business days for the refund to be reflected in your account, depending on your payment provider.

Exceptions to the Cancellation Policy

  • Custom or Personalized Products: Orders for personalized or custom items cannot be canceled once the order is placed.
  • Pre-Orders or Backorders: If you’ve ordered a pre-order or backordered product, the cancellation policy may vary. Please contact our support team for further details.

Our Commitment to You

At Mangalam, customer satisfaction is our top priority. We want to ensure your shopping experience is smooth, secure, and satisfying. If you have any questions or concerns about our cancellation policy, please feel free to reach out to our support team. We're here to help!